Privacy Policy

Effective Date: 14th January 2025

REVIEWUP.COM.AU (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information when you visit our website, place an order, or interact with us:

Name, email address, phone number
Shipping and billing address
Payment details (processed securely via third-party platforms)
IP address, browser type, device information
Account login details (if you register)
Purchase history and preferences

2. How We Collect Information

We collect information through:
- Website forms and checkout pages
- Cookies and tracking technologies (e.g., Google Analytics, Facebook Pixel)
- Voluntary account registration and newsletter opt-ins

3. How We Use Your Information

We use your personal information to:
- Process and deliver orders
- Provide customer support
- Send transactional and promotional emails (only if you opt in)
- Improve website performance and user experience
- Comply with legal obligations

4. Marketing Communications

You may receive marketing emails if you opt in during checkout or account creation. You can unsubscribe at any time using the link in the email or by contacting us.

5. Data Sharing

We do not sell or rent your personal information. We may share data only with trusted third-party providers for:

Payment processing (e.g., Stripe, Klarna, Afterpay)
Order fulfillment and shipping
Website hosting and analytics

These providers are required to comply with privacy and data protection laws.

6. Data Storage

Your data is securely stored on third-party platforms such as:
- WooCommerce (e-commerce platform)
- Stripe, Klarna, Afterpay (payment processors)
- Google Workspace (email and support)
We take reasonable steps to protect your data from misuse, loss, and unauthorised access.

7. Access & Correction

You may request access to your personal information or ask for corrections by contacting us at support@reviewup.com.au. We will respond within a reasonable timeframe.

8. Data Deletion

You may request deletion of your personal data at any time. We will comply unless we are required to retain it for legal or operational reasons.

9. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can manage cookie preferences through your browser settings.